Symptom 3: Incorrectly configured authentication and encryption settingsĪfter a Remote Desktop server client loses the connection to a Remote Desktop server, you experience one of the following symptoms: The default port assigned to RDP is 3389. This problem might indicate that another application on the Remote Desktop server is using the same TCP port as the Remote Desktop Protocol (RDP).

You experience a port assignment conflict.

By default, the connection is configured to allow an unlimited number of sessions to connect to the server. A limited number of RDP connections can be caused by misconfigured Group Policy or RDP-TCP properties in Remote Desktop Services Configuration. If the problem continues, contact the owner of the remote computer or your network administrator.Īlso, you are limited in the number of users who can connect simultaneously to a Remote Desktop session or Remote Desktop Services session. This computer can't connect to the remote computer. When you try to make a Remote Desktop Connection (RDC) to a remote computer or to a Remote Desktop server (Terminal Server) that is running Windows Server 2008 R2, you receive one of the following error messages: Symptom 1: Limited Remote Desktop session or Remote Desktop Services session connections To allow more than two administrative connections or multiple user connections, you must install the RD Session Host Role and have appropriate RDS CALs. You do not have to have Remote Desktop Services client access licenses (RDS CALs) for these connections. Remote Desktop supports two concurrent remote connections to the computer. Remote Desktop Session Host (RD Session Host) was formerly known as the Remote Desktop server role service, and Remote Desktop Session Host (RD Session Host) server was formerly known as Remote Desktop server. Users can access an RD Session Host server from within a corporate network or from the Internet. Users can connect to an RD Session Host server to run programs, to save files, and to use network resources on that server. Remote Desktop ServerĪ Remote Desktop Session Host server is the server that hosts Windows-based programs or the full Windows desktop for Remote Desktop Services clients. This article is intended for use by support agents and IT professionals.

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